Nokia C3: windows explorer has encountered a problem and needs to ....

windows explorer has encountered a problem and needs to ....
i get this windows error messages at startup. followed by a second error message. when i click debug send or dont send for each message my computer freezes then i have to shut down manually by holding the power button. then i power up my computer again and there are no error messages and it works ok. here are the two error messages:

windows explorer has encountered a problem and needs to close. sorry for the inconvenience.

error signature
appname: explorer.exe
appver: 6.0.2900.5512
modname: esarabulezel.dll
modver: 0.0.0.0
offset: 00025e4b

the following files will be included in this error report:
C:\DOCUME~1\USER~1\LOCALS~1\Temp\a164_appcompat.txt

followed by a second windows error

DrWatson Postmortem Debugger has encounterd a problem...

error signature
eventtype:BEX
P1rwtsn32.exe
P2:5.1.2600.0
P3:3b7d84a2
P4:dbghelp.dll
P5:5.1.2600.5512
P6:4802a0b2
P7:0001295d
P8:coooo409
P9:00000000

here's everything i tried to fix the problem. ran ccleaner, ran tune up utilities, ran windows registry repair, ran kaspersky antivirus, ran malware antimalware bytes. did a clean boot, uninstalled and reinstalled internet explorer 8, tried looking for error signature on the internet but found no matches, set aedebug to 0 for the drwatson error. still both errors come up one after another every other time i start up my comp. script debugging is already disabled and i have windows xp home edition sp3. some one please help me!
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#2
Old 14-06-2011
Erinyes Erinyes is offline
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Join Date: Mar 2010
Posts: 308
Re: windows explorer has encountered a problem and needs to ....
Hello this is very common issue. Many users are facing this same issue. And in Techarena there are many threads are present with the same issue. So just go through this thread. I am sure you will get all appropriate solution with this thread. Just apply all these settings which is specified in this link. If you still didn’t find solution then go to the official site of Microsoft there you will get all proper steps to solve this error thank you.
Windows Explorer has encountered a problem and needs to close.
Windows Explorer has encountered a problem
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