Nokia C3: windows explorer has encountered a problem....

windows explorer has encountered a problem....
i get this windows error messages at startup. followed by a second error message. when i click debug send or dont send for each message my computer freezes then i have to shut down manually by holding the power button. then i power up my computer again and there are no error messages and it works ok. here are the two error messages:

windows explorer has encountered a problem and needs to close. sorry for the inconvenience.

error signature
appname: explorer.exe
appver: 6.0.2900.5512
modname: esarabulezel.dll
modver: 0.0.0.0
offset: 00025e4b

the following files will be included in this error report:
C:\DOCUME~1\USER~1\LOCALS~1\Temp\a164_appcompat.txt

followed by a second windows error

DrWatson Postmortem Debugger has encounterd a problem...

error signature
eventtype:BEX
P1rwtsn32.exe
P2:5.1.2600.0
P3:3b7d84a2
P4:dbghelp.dll
P5:5.1.2600.5512
P6:4802a0b2
P7:0001295d
P8:coooo409
P9:00000000

here's everything i tried to fix the problem. ran ccleaner, ran tune up utilities, ran windows registry repair, ran kaspersky antivirus, ran malware antimalware bytes. did a clean boot, uninstalled and reinstalled internet explorer 8, tried looking for error signature on the internet but found no matches, set aedebug to 0 for the drwatson error. still both errors come up one after another every other time i start up my comp. some one please help me!
Reply With Quote
#2
Old 13-06-2011
Unequaled Unequaled is offline
Member

Join Date: Apr 2010
Posts: 239
Re: windows explorer has encountered a problem....
Hello some day before I was facing similar kind of issue. Then I try to make an internet search and then I found the official site of Microsoft I provide the link below just go through it I apply the steps which is specified in this link and by using these steps i solve my issue. Please try this I am sure this will help you to solve your issue. And if you still find any difficulty then contact with Microsoft techsupport thank you.
http://support.microsoft.com/kb/293623
Reply With Quote